Terms of Service

These terms of service (hereinafter: the “Terms”) set out the rules for using the Seatify web application (hereinafter: the “Application” or the “Service”), which is used to create and manage guest seating plans.

The service provider and administrator of the Application is Seatify (hereinafter: the “Provider”). Contact details and the Provider’s full registration data are available at the e-mail address: kontakt@seatify.app.

Using the Application constitutes acceptance of the provisions of the Terms. A User who does not accept the Terms may not use the Application.

• User — a natural person, legal person, or organizational unit using the Application on the basis of a registered account.
• Account — an individual set of resources and settings assigned to a User after registration.
• User Data — all content, including guest lists, personal data of third parties, room plans, and other information entered into the Application by the User.
• Beta Version — the stage of the Application’s development at which it is made available free of charge for testing purposes, without any guarantee of continuity or full functionality.

The Application enables the User to create guest seating plans, manage guest lists, and export and share the prepared layouts.

Using the Application requires a device with internet access and an up-to-date web browser. The Provider is not liable for problems resulting from the User’s failure to meet these requirements.

The Application is currently made available in the Beta Version. This means that it may contain errors, its features may change, and the availability of the Service may be temporarily limited or interrupted without prior notice.

During the Beta Version period, the User’s Account is active for 12 (twelve) months from the date of its registration. After this period, the Provider reserves the right to deactivate or delete the Account together with the associated User Data. The Provider will make efforts to inform the User of the approaching end of this period at the e-mail address assigned to the Account.

The Provider does not guarantee that after the end of the Beta Version the Application will remain free of charge or that the current scope of features will be retained. The rules for use after the end of the Beta Version will be set out in a separate or updated set of terms.

The User bears sole responsibility for the User Data entered into the Application, including for having an appropriate legal basis for processing the personal data of third parties (e.g. guests) and for the compliance of such data with the law.

The Provider makes reasonable efforts to ensure the security of the Application and to protect User Data by applying reasonable technical and organizational measures. The Application is, however, provided on an “as is” basis, without any guarantee of uninterrupted, error-free, or fully secure operation.

To the fullest extent permitted by applicable law, the Provider is not liable for unauthorized access to User Data, its leakage, loss, destruction, or disclosure, nor for any damage arising as a result of such events. In particular, the Provider does not guarantee the confidentiality of data entered into the system beyond the obligations imposed by mandatory provisions of law.

The above limitations do not exclude or limit the Provider’s liability to the extent that such liability cannot be excluded or limited under mandatory provisions of law, including liability for damage caused intentionally and liability towards consumers arising from consumer protection regulations.

The rules for processing personal data, including the rights of the data subjects, are governed by a separate Privacy Policy. With respect to the personal data of third parties entered by the User, the User remains the controller of that data, and the Provider processes it on the User’s behalf.

The User undertakes to:

• use the Application in accordance with the Terms, the law, and good practice,
• not enter any unlawful, offensive content or content infringing the rights of third parties,
• keep login credentials confidential and not share the Account with unauthorized persons,
• refrain from actions that disrupt the operation of the Application, including attempts to circumvent security measures, excessive load on the infrastructure, or unauthorized access to data.

All rights to the Application, including its name, logo, interface, source code, and graphics, belong to the Provider and are legally protected. Using the Application does not transfer any intellectual property rights to the User.

User Data remains the property of the User. By entering it into the Application, the User grants the Provider a non-exclusive license to process it to the extent necessary to provide the Service.

Complaints regarding the operation of the Application may be submitted to the e-mail address: kontakt@seatify.app. A complaint should include a description of the problem and contact details.

The Provider will examine a complaint within 30 days of receiving it, and in the case of Users who are consumers — within 14 days, in accordance with applicable regulations.

A User who is a consumer may withdraw from the contract for the provision of the Service within 14 days without giving any reason. Given that, in the Beta Version, the Service is provided free of charge, withdrawal takes place by ceasing to use the Application and deleting the Account. The above does not limit the consumer’s statutory rights.

The User may at any time cease using the Application and delete the Account. Deleting the Account is tantamount to deleting the User Data, which may be irreversible.

The Provider may suspend or delete an Account in the event of a breach of the Terms, actions to the detriment of the Provider or other Users, and also for important technical or legal reasons, informing the User thereof where possible.

The Provider reserves the right to amend the Terms for important reasons, in particular legal or technical changes or changes to the scope of the Service. The User will be informed of any changes through the publication of a new version of the Terms in the Application or by e-mail. Continued use of the Application after the changes take effect constitutes acceptance thereof.

In matters not regulated by the Terms, the provisions of Polish law shall apply, in particular the Civil Code and the Act on Providing Services by Electronic Means, and with respect to personal data — the GDPR and the Act on the Protection of Personal Data.

The parties will endeavor to resolve any disputes amicably. A consumer may use out-of-court methods of handling complaints and pursuing claims, including the ODR platform available at ec.europa.eu/consumers/odr.

The Terms enter into force on the date of publication.